Terms of Service

02/2026/Last Updated:  02


Welcome to Abaqaloud

.By accessing our website or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our services



1. General Information & Company Details

Abaqaloud LTD is a registered company in the United Kingdom, operating as an online retailer for customers within the Kingdom of Saudi Arabia.


Company Name:  Abaqaloud LTD

Registration Number:  16971509

Registered Address:  128 City Road London EC1V 2NX UNITED KINGDOM

Operating Region:  Kingdom of Saudi Arabia

Business Phone:  [+44 7453 405291]


These Terms govern your use of our website, services, and any purchase made through our platform. We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on this page.



2. Eligibility to Use Our Services

By using this website, you confirm that: 


You are at least 18 years old, or using the site under the supervision of a legal guardian - 
 You provide accurate, complete, and up-to-date information when placing an order - 
You are legally able to enter into binding agreements - 



3. Products & Information Accuracy

:We make every effort to display product descriptions, images, and prices as accurately as possible. However


Product colors or appearance may slightly differ due to screen settings
Product availability is subject to stock and may change without notice
Abaqaloud LTD reserves the right to correct any errors or inaccuracies at any time


4. Pricing & Payment

  • All prices are displayed in Saudi Riyal (SAR) unless stated otherwise

  • Abaqaloud LTD currently offers Cash on Delivery (COD) as the primary payment method

  • Prices may be updated without prior notice

  • Promotional offers are subject to specific terms and may be limited in time or quantity


5. Order Confirmation & Acceptance

Placing an order does not guarantee acceptance.

Our support team may contact customers via phone or WhatsApp to confirm order details before shipping.

Abaqaloud LTD reserves the right to cancel or refuse any order due to:

  • Incorrect or incomplete customer information

  • Repeated refusal of previous deliveries

  • Suspicious or fraudulent activity


6. Shipping & Delivery

  • Delivery is available within Saudi Arabia only

  • Orders are usually processed within 24 hours after confirmation

  • Estimated delivery time is 2–5 business days, depending on location

  • Delivery times are estimates and may vary due to external factors beyond our control


7. Cancellations & Refusals

  • Orders may be canceled before shipping at no cost

  • Once shipped, orders cannot be canceled; customers may refuse the order upon delivery

  • Abaqaloud LTD reserves the right to limit Cash on Delivery for customers with repeated refusals


:Open Box Inspection Policy (Inspection Before Payment) We are committed to your satisfaction
 
.Right to Inspect: Upon delivery, you are entitled to open the package and inspect the product to ensure it meets your expectations before you make the payment-  

.Refusal: If you are not satisfied with the quality or find any issues during this inspection, you may refuse to accept the item-  

.No Cost: If you refuse the item at the door upon inspection, you will not be charged any fee-  

8. Returns & Refunds

.Please refer to our Refund & Return Policy for full details

:In summary

  • Damaged or defective products must be reported within 24 hours of delivery

  • Clear photos and order details are required for review

  • Products damaged due to misuse are not eligible for return or refund


9. User Responsibilities

:By using our website, you agree not to

  • Provide false or misleading information

  • Use the website for unlawful purposes

  • Attempt to interfere with the website’s security or functionality

  • Violate any applicable laws or regulations


10. Limitation of Liability

:Abaqaloud LTD shall not be liable for

  • Delays or delivery failures caused by third-party logistics providers

  • Indirect, incidental, or consequential damages

  • Misuse of products after delivery

.Any liability, if applicable, shall be limited to the value of the purchased product


11. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Abaqaloud LTD.

Any unauthorized use, reproduction, or distribution is strictly prohibited.


12. Privacy & Data Protection

Your privacy is important to us.

All personal data is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.


13. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales (as the company is registered in the UK), provided that you may also benefit from mandatory consumer protection laws applicable in the Kingdom of Saudi Arabia



14. Contact Information

:For any questions regarding these Terms of Service, please contact us


📧 Email: info@abaqaloud.com
WhatsApp: [+44 7453 405291]



Company Address: 128 City Road London EC1V 2NX UNITED KINGDOM