Shipping Policy

At Abaqaloud LTD, we are committed to delivering orders quickly, safely, and with full transparency. Please review our shipping policy below to understand how orders are processed and delivered.


📦 Order Processing & Confirmation

All orders placed through our website are reviewed and prepared within 24 hours.

After placing an order, our support team may contact customers via phone call or WhatsApp to confirm:

  • Order details

  • Delivery address

  • Product availability

Orders that cannot be confirmed may be delayed or canceled to ensure accuracy and prevent delivery issues.


🚚 Delivery Areas

Abaqaloud LTD currently delivers within the Kingdom of Saudi Arabia only.

We work with trusted third-party logistics and delivery partners to ensure reliable service across all regions.


⏱️ Estimated Delivery Time

Delivery usually takes 2–5 business days, depending on the destination city.

Delivery times are estimates and may vary due to:

  • Location

  • Weather conditions

  • Public holidays

  • Courier operational factors

We always aim to deliver orders as quickly as possible.


💳 Cash on Delivery (COD)

Abaqaloud LTD offers Cash on Delivery (COD) as the primary payment method to provide a safe and convenient shopping experience.

How Cash on Delivery Works:

1️⃣ You place your order online through our website
2️⃣ Our team confirms the order details
3️⃣ The order is shipped to your address
4️⃣ You pay the full amount in cash to the courier upon delivery

Important Notes About COD:

  • Please ensure the delivery address and phone number are correct

  • Cash payment must be made directly to the courier at the time of delivery

  • Repeated refusal of COD orders may result in future order limitations


❌ Order Refusal

  • Customers may refuse an order at the time of delivery

  • Once an order has been shipped, it cannot be canceled online

  • Abaqaloud LTD reserves the right to restrict COD service for customers who repeatedly refuse deliveries without valid reasons


📞 Delivery Support

If you experience any issues with shipping or delivery, our support team is ready to assist you.

📧 Email: support@abaqaloud.com
📱 Phone / WhatsApp: +966XXXXXXXX


✅ Our Commitment

  • Clear shipping terms

  • Reliable delivery partners

  • Transparent Cash on Delivery process

  • Customer support throughout the delivery journey

At Abaqaloud LTD, we aim to make every delivery smooth, clear, and trustworthy.