Refund Policy – Abaqaloud 

02/2026/Last Updated:  02

.At Abaqaloud LTD, customer satisfaction is our priority. We aim to provide a clear and fair refund policy to ensure a smooth and transparent shopping experience

1. After Shipping

2. Damaged or Defective Products

If you receive a product that is damaged, defective, or not usable, please contact us within 24 hours of delivery

:In this case, we will offer

• A replacement product, or

• A full refund, based on the customer’s preference

:To process the request, please provide

• Clear photos of the product

• Your order number

.Each request is reviewed by our support team to ensure fairness and accuracy

3. Items Not Eligible for Refund

:Refunds will not be issued for

• Products that have been used

• Products damaged due to misuse or improper handling

• Orders that were refused upon delivery without a valid reason and later requested for a refund

4. Contact Information

🔐 Additional Information

• This policy applies to orders delivered within Saudi Arabia only

• Refunds (if applicable) will be processed using the original payment method

• Abaqaloud LTD reserves the right to assess each case individually